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Frequently asked questions
Which Chilean cookies do you carry?
All the classics: Frac, Gretel and Nik from Costa, Morocha, Criollitas and Kuky from McKay, Tritón and chocolate-covered Chokita from Nestlé, plus wafers like Cuchuflí — imported directly from Chile.
Are these the same cookies sold in Chile?
Yes. Everything here is the real thing, imported from Chile — the same brands and recipes you grew up with.
How fast do cookie orders ship?
Orders placed before 12 PM ET Monday to Friday usually ship the same day from our Davie, Florida warehouse. Standard delivery is 3 to 5 business days, with Express and Overnight available at checkout.
How should I store Chilean cookies?
A cool, dry pantry keeps them crisp. Product pages show a Best By date whenever it's available.