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Frequently asked questions
Which Nestlé Chilean products do you carry?
The chocolates — Sahne-Nuss, Super 8, Trencito, Chokita, Capri, Chokito and Prestigio — plus El Manjar, NesCafé and NesCafé Decaf, and the cereals: Chocapic, Estrellitas and Milo.
Is Chilean Nestlé different from what I find in US stores?
These are the products Nestlé makes for the Chilean market, and most of them are not sold in US supermarkets at all. Sahne-Nuss, Super 8 and Trencito have no American equivalent.
Will the chocolate melt in shipping?
Chocolate can melt in transit, especially in warm weather. Our No-Melt Guarantee covers orders shipped Express or Overnight: if one of those arrives melted, we refund or replace and reship at no cost. Overnight is the only speed that ships with ice packs, so it is the safest choice in hot weather. Standard shipping is not covered for melting.
How fast do orders ship?
Orders placed before 12 PM ET Monday to Friday usually ship the same day from our Davie, Florida warehouse. Standard delivery is 3 to 5 business days, with Express and Overnight available at checkout.























